Job Description

We are looking for a

Telecaller

who will be the first point of contact for our patients, ensuring a warm, professional, and informative experience.

Key Responsibilities:

Make

outbound calls

to inquiries received through social media, website, or other platforms. Handle

inbound calls

and provide accurate information about treatments and services. Schedule

consultation appointments

with doctors and follow up with patients. Maintain and update the

patient database/CRM

regularly. Assist patients with appointment reminders, rescheduling, and post-treatment follow-ups. Coordinate with the clinic team for seamless patient experience. Maintain professionalism and empathy while handling patient queries. Achieve daily and monthly targets for calls, leads, and conversions.

Requirements:

Minimum qualification:

12th pass or Graduate.

Excellent communication skills

in English and Hindi. Pleasant, confident, and empathetic personality. Basic computer skills and familiarity with CRM or Excel. Prior experience in a

clinic, hospital, or healthcare setup

preferred. Ability to multitask and work in a fast-paced environment.

Benefits:

Attractive

salary + incentives.

Opportunity to grow in the aesthetic and cosmetic healthcare industry. Supportive and professional work environment. Training provided for treatment knowledge and patient communication.
Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person