to join our team. You will be responsible for making outbound and inbound calls to prospective customers, answering incoming calls, addressing customer queries, and promoting our products/services.
Key Responsibilities:
Handle inbound calls and respond to inquiries promptly and professionally.
Maintain a database of customer information and follow up on old leads.
Provide accurate information and resolve customer issues.
Maintain call quality and adhere to company policies.
Required Skills:
Good communication skills in [Languages - e.g., English, Hindi, Regional languages]
Basic computer knowledge (MS Excel, CRM tools, etc.)
Persuasive and goal-oriented
Ability to handle rejection and stress in soliciting customers
Qualifications:
Minimum 12th Pass / Graduate (preferred)
Previous experience in telecalling or sales is a plus
Freshers are welcome
Benefits
Career growth opportunities
Friendly work environment
Job Type: Full-time
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Schedule:
Day shift
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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