Job Description

Job Title:

Tele caller Executive

Location:

Chennai

Job Type:

Full-time

About Us:

We are a growing IT hardware service / electronics repair. company committed to delivering exceptional service to our customers. We are looking for a proactive

Telecaller

to join our team and ensure smooth scheduling, communication, and execution of service activities.

Key Duties

-Inbound/outbound calls: follow?ups, queries, upsell warranty.

- Log call outcomes & update CRM instantly.

- Enter/update customer & service data, warranty claims, tickets.

- Produce daily reports (service volume, pending tickets, revenue).

- Coordinate with field engineers & backend; chase escalations till closure.

Skills Needed

- Fluent English and Tamil

clear phone voice.

- Typing???40?WPM, Excel/Word,

- CRM basics.

.- Able to talk & type simultaneously.

How to Apply:

Send your resume to

hr@nugrit.com

with the subject line: Application - Telecaller

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person