Job Description

We are looking for a dynamic and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential clients, answering incoming calls, and providing information about our products and services. The goal is to generate leads, increase customer engagement, and drive sales.

Key Responsibilities:

Make outbound calls to potential and existing customers. Explain product details, answer queries, and provide information effectively. Handle customer objections and provide solutions to meet their needs. Maintain records of calls and customer interactions. Follow up with leads and customers to build strong relationships. Achieve daily and monthly targets for calls and sales. Provide feedback to the sales and marketing teams for process improvements.

Requirements:

Excellent communication and interpersonal skills in English. Strong persuasion and negotiation skills. Ability to work independently and as part of a team. Basic knowledge of MS Office and CRM software is a plus. Prior experience in telecalling or sales is preferred but not mandatory. High school diploma or equivalent; a bachelor's degree is a plus.

Skills:

Good verbal and written communication skills. Active listening and problem-solving abilities. Patience and resilience in handling customer queries. Time management and multitasking skills.
Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,751.10 per month

Benefits:

Cell phone reimbursement
Language:

Hindi (Preferred) English (Required)
Work Location: In person