We are looking for a motivated and confident Telecaller to handle outbound and inbound calls, explain services/products, maintain customer relationships, and support the sales/operations team with smooth communication.
Key Responsibilities:
Make outbound calls to potential and existing customers.
Explain products/services clearly and professionally.
Handle inbound enquiries and provide accurate information.
Maintain call logs, customer details, and follow-up records.
Generate leads and pass them to the sales team.
Follow up on leads regularly to ensure conversions.
Resolve basic customer issues or escalate complex cases.
Achieve daily/weekly call and lead targets.
Requirements:
Minimum 12th pass; graduation preferred.
Good communication skills in Hindi (English preferred but not mandatory).
Basic computer knowledge (MS Office, data entry).
Confident, energetic, and target-oriented.
Experience in telecalling, customer service, or sales will be an advantage.
Benefits:
Attractive monthly salary based on industry.
Performance-based incentives.
Friendly and supportive work environment.
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
Paid sick time
Paid time off
Work Location: In person
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