Job Description

Job Summary:

We are seeking a results-oriented and enthusiastic Telesales Executive to join our sales team. The Telesales Executive will be responsible for generating leads, promoting our products/services, and closing sales over the phone. This role requires excellent communication and persuasion skills, a positive attitude, and the ability to work towards sales targets.

Responsibilities:

Lead Generation:

Identifying and qualifying potential customers through various methods such as cold calling, database research, and following up on leads provided.

Product/Service Knowledge:

Developing a comprehensive understanding of our products/services to effectively communicate their features and benefits to potential customers

Making Outbound Calls:

Contacting potential customers via phone to present our offerings, answer questions, and address any concerns.

Building Rapport:

Establishing and maintaining positive relationships with prospects and customers over the phone.

Sales Presentations:

Delivering persuasive sales presentations and effectively demonstrating the value proposition of our products/services.

Closing Sales:

Effectively closing sales and achieving individual and team sales targets.

Handling Objections:

Professionally and effectively handling customer objections and providing solutions.

Follow-up:

Following up with leads and prospects in a timely manner to nurture relationships and close deals.

Record Keeping:

Maintaining accurate records of calls, sales, and customer interactions in our CRM system.

Meeting Sales Quotas:

Consistently striving to meet or exceed assigned sales quotas and performance metrics.

Collaboration:

Working closely with the sales and marketing teams to share insights and contribute to overall sales strategies.

Adherence to Compliance:

Following all company policies, procedures, and ethical guidelines.

Continuous Improvement:

Continuously seeking to improve sales skills and product knowledge through training and self-learning.

Qualifications and Skills:

Education:

A high school diploma or equivalent is generally required; a bachelor's degree is a plus.

Experience:

Proven experience in telesales, sales, customer service, or a related field is preferred. Freshers with excellent communication skills and a strong desire to succeed are also encouraged to apply.

Excellent Communication Skills:

Exceptional verbal communication skills, including a clear and confident speaking voice, active listening, and the ability to articulate information effectively.

Persuasion and Negotiation Skills:

Ability to influence and persuade potential customers and effectively negotiate terms.

Customer Focus:

A strong focus on providing excellent customer service and building positive relationships.

Resilience and Persistence:

Ability to handle rejection and remain motivated to achieve sales goals.

Goal-Oriented:

Highly motivated to meet and exceed sales targets.

Positive Attitude:

A positive and enthusiastic attitude with a strong work ethic.

Time Management Skills:

Ability to manage time effectively and prioritize tasks.

Basic Computer Skills:

Proficiency in using computers, phone systems, and CRM software.

Product Knowledge:

Ability to quickly learn and retain information about our products/services.

Problem-Solving Skills:

Ability to identify and address customer concerns effectively.

Team Player:

Ability to work collaboratively within a team environment.

Language Proficiency:

Hindi and basic English
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

Day shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person