Job Description

Key Responsibilities

Outbound Calls

: Initiate calls to potential customers to introduce and promote the company's products or services.

Inbound Calls

: Handle incoming customer queries, resolve issues, and provide accurate information.

Customer Engagement

: Build rapport with customers to understand their needs and suggest appropriate solutions.

Data Management

: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system.

Target Achievement

: Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions.

Collaboration

: Work closely with the sales and marketing teams to align strategies and improve campaign effectiveness.
Required Skills & Qualifications

Communication

: Strong verbal communication skills in Telugu; basic proficiency in English.

Computer Literacy

: Basic knowledge of MS Office and CRM tools.

Customer Service

: Ability to handle customer inquiries and resolve issues effectively.

Sales Orientation

: Goal-oriented with a focus on meeting targets.

Teamwork

: Ability to work collaboratively in a team environment.
Job Type: Full-time

Pay: ₹15,000.00 - ₹16,000.00 per month

Benefits:

Flexible schedule
Language:

Telugu (Required)
Work Location: In person