Job Description

Job Title: Telecaller cum Back Office Assistant

Location: Bhopal

Job Type: Full-time

Experience: 1-3 years

CTC: - 12-16K In hand

Job Summary:

We are looking for a dynamic and self-motivated individual to join our team as a Telecaller cum

Back Office Assistant. The ideal candidate will handle outbound/inbound calls, follow up with

clients, and support day-to-day office activities including documentation, data entry, and

coordination tasks.

Key Responsibilities:

Telecalling Duties:

? Make outbound calls to potential or existing customers.

? Explain products/services and address customer queries.

? Follow up on leads and maintain client relationships.

? Record and update customer information accurately.

? Maintain a professional and friendly tone on calls.

Back Office Duties:

? Data entry and record keeping.

? Maintain and organize documents (soft & hard copies).

? Coordinate with other departments for smooth workflow.

? Handle emails, file management, and basic office correspondence.

Requirements:

? Minimum qualification: Graduate.

? Excellence communication skills in English. (CBSC Board Candidates Preferable)

? Basic computer knowledge (MS Office, email, typing).

? Ability to multitask and manage time effectively.

? Pleasant personality and a positive attitude.

Preferred Skills:

? Experience in telecalling or customer service is an advantage.

? Good communication skills in English.

Job Type: Full-time

Pay: ?12,000.00 - ?16,000.00 per month

Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person