Job Description

Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Internet Information Server (IIS) Administration
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Technology Support Engineer, your typical day involves resolving incidents and problems across various business system components to ensure operational stability. You will create and implement Requests for Change and update knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential for issue analysis and resolution, making your role pivotal in maintaining seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of operational procedures to enhance service delivery. - Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Internet Information Server (IIS) Administration. - Strong understanding of web server management and configuration. - Experience with troubleshooting and resolving server-related issues. - Familiarity with performance monitoring tools and techniques. - Knowledge of security best practices for web servers. Additional Information: - The candidate should have minimum 2 years of experience in Internet Information Server (IIS) Administration. - This position is based at our Bengaluru office. - A 15 years full time education is required.
15 years full time education
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Skills Required