Job Description

Job Category: Project Management & Change: OverviewPMO encompasses Portfolio, Programme and Project Management Offices. This Resource Manager role will play a pivotal role as part of the PMO team within MUFG Corporate Markets Technology. The Corporate Markets (CM) Technology Resource Manager will work closely with the Head of PMO and be accountable and responsible for effectively managing the allocation and utilisation of technology resources across projects by forecasting needs against approved projects, managing schedules, and collaborating with stakeholders to achieve and be aligned with the organisation's goals and strategies.Key Accountabilities and main responsibilitiesStrategic Focus

• Resource Planning & Forecasting:
• Develop and maintain resource tracker/plans for CM Technology, including skillsets, capacity, and availability.
• Forecast future resource needs based on project timelines, business objectives, and industry trends.
• Work with portfolio/team leads, project managers and stakeholders to understand project requirements and resource needs.

• Capacity & Dependency Planning:

• Ensure that CM Technology has the necessary resources to meet current and future project demands.

• Performance Monitoring & Reporting:

• Provide regular reports on resource status and performance.
• Update stakeholders regularly on resource availability, usage and project progress.

• Other Responsibilities:

• Stay up to date on industry trends and best practices in resource management.

Operational Management

• Resource Allocation & Management:

• Work with CM Technology leads to allocate resources to projects based on skillsets, availability, and project priorities.
• Manage and monitor resource utilisation.

• Capacity & Dependency Planning:

• Monitor timesheet reporting and manage employee workload, utilization, and overtime hours.

• Performance Monitoring & Reporting:

• Track resource utilization and performance metrics.
• Identify areas for improvement in resource management processes.

• Other Responsibilities:

• May assist with budget planning and management related to resources.

People Leadership

• Collaboration & Communication:

• Collaborate with project managers, team leads, and other stakeholders to ensure effective resource management.
• Communicate resource status and potential issues to relevant parties.
• Provide support on resource management issues.

• Other Responsibilities:

• May be involved in recruitment, training, and development of technical staff.

Governance & Risk

• Identify potential bottlenecks, conflicts and report any dependencies.
• Manage and report resource conflicts and ensure optimal resource utilization.

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.Experience & Personal Attributes

• At Least 5-7 years of relevant Resource management experience within a PMO/Project Management Environment
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of relevant industry standards and best practices.
• Ability to work independently and as part of a team.
• Proficiency in relevant software and tools (e.g., project management software, resource allocation tools).
• Familiar with the project development lifecycle, methodologies and general project management.
• Effective Relationship Management, high experience with working and establishing relationships at all levels within an organisation and third parties.
• Ability to apply innovative thinking to problem solving. Require the individual to be proactive, detail oriented and have demonstrable experience working within a structured project environment.
• Enthusiastic attitude, discipline and approach.
• Can demonstrate independent working. Ability to work under pressure with a view to attaining monthly targets.

About Us:MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly.Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.About the Team:Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

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