Job Description

Overview

The Technology Project Manager, Business Applications is responsible for planning, coordinating, and managing multiple, concurrent, large and small projects that involve cross-functional representation from departments within the organization and will be ultimately accountable for the on-time delivery of projects. This position is responsible for the project's oversight throughout all phases on the project lifecycle, to include initiation, project definition, scope, analysis, requirements definition, design, development, testing and implementation. The Project Manager is expected to be familiar with scope and project objectives and will be responsible for assembling the project team, assigning individual responsibilities, identifying appropriate resource needed

Responsibilities

Technology Project Manager, Business Applications

Description:

The Technology Project Manager, Business Applications is responsible for planning, coordinating, and managing multiple, concurrent, large and small projects that involve cross-functional representation from departments within the organization and will be ultimately accountable for the on-time delivery of projects. This position is responsible for the project's oversight throughout all phases on the project lifecycle, to include initiation, project definition, scope, analysis, requirements definition, design, development, testing and implementation. The Project Manager is expected to be familiar with scope and project objectives and will be responsible for assembling the project team, assigning individual responsibilities, identifying appropriate resource needed, and developing a schedule to ensure timely completion of project.

The Project Manager also manages interdepartmental relationships with internal and external business customers at various management levels to include executive leadership. This position will report to, and take direction from, the Technology Program Management Office (PMO); however, must be able to work independently. The Project Manager will be expected to work with a cross-functional team and therefore, the successful individual in this role will need to establish excellent working relationships with HireRight colleagues and be able to collaborate cross-functionally within the business. This position also manages inter-departmental relationships with internal and external business customers at various management levels.

Responsibilities:

• Manage projects that include one or many business application and communication technologies including: Enterprise-level CRM Tools, Communication Tools, ERP Applications, Billing and Accounting Applications, Human Resource Applications, and eCommerce Applications.
• Manage project delivery from requirements through transition to operations.
• Apply proven project management methodologies (both traditional/waterfall and agile/scrum) to coordinate all planning, development, testing, documentation, and implementation activities.
• Develop project management deliverables, including project charter, scope, requirements, design, plans, issue tracking and status reports.
• Proactively define and monitor project issues and risks and develop mitigation plans.
• Revise project work plans as appropriate to meet changing needs and requirements.
• Manage project resources located across North America, EMEA and APAC and develop timelines and budgets, etc. to ensure the project is delivered on-time and on-budget and meets quality standards.
• Track progress of the projects and deliverables and regularly report status to project team and internal and external customers.
• Provide direction and guidance to project teams, comprised of HireRight personnel, consultants, and on occasion, HireRight clients, to plan and execute their work and to identify and resolve issues.
• Enforce project deadlines and schedules.
• Understand the necessity of project standards and apply them consistently.
• Develop meeting objectives and agendas and facilitate meetings.
• Ensure project documents are complete, current, and stored appropriately.
• Effectively present, orally and in writing, proposals, progress reports and recommendations to the highest levels in the organization.
• Facilitate post-project "lessons learned" sessions.
• Prioritize multiple tasks effectively.
• Manage multiple projects and priorities at one time.
• Support valuable solutions and ensure projects are ordered considering priorities; provide support and guidance to sponsors.
• Work closely with the HireRight Business Applications team members to plan and delivery initiatives.
• Ensure that the teams will breakdown projects into features and features to stories.
• Manages scope changes and acts as an escalation point for all projects.
• Create and maintain visual information radiators and team/project metrics that demonstrate measurable progress toward KPIs and delivery of planned work.
• Assist in the development of business cases, initiatives, features, or other requirement documents.
• Manage day-to-day operational aspects of multiple projects and scope.
• Effectively apply best practice methodology, inspect, adapt and enforce standards.
• Actively contribute to the development of the Project Management Methodology within the Technology Program Management Office (PMO).

Experience:

• 7+ years proven and successful experience in a project management role
• Strong understanding and experience working with different business applications to include CRM, ERP, Billing and Accounting Applications, eCommerce, etc.
• Experience in implementing and enhancing key applications such as Salesforce and Dynamics365
• Experience in improving operational efficiencies leveraging technology solutions as well as operational processes
• Ability to adapt communication at all layers of the organization, from engineers to executive leadership
• Experience in leading executive-level communications, steering committee meetings, driving decisions to closure.
• Experience in deploying solutions that are resilient, highly available
• Prior experience in leading cross-functional projects and coordination (marketing, production, application deIT, customer service, etc.) following Agile and Traditional/Hybrid project delivery methods (Scrum, Kanban, Plan-driven).
• Experience as a Scrum Master effectively leading and coaching teams
• Strong understanding of technologies including database, server, network, cloud-based technologies.
• Knowledge of Project Management principles, methods and techniques
• Knowledge of Waterfall and Agile development methodologies
• Proficient in utilizing computer systems, with significant experience in Microsoft Office Products including Word, Excel, Access, Project, PowerPoint, and Visio as well as Internet technologies
• Good knowledge of tools such as Jira, Version One, MS Project, Rally or Grasshopper, Confluence
• Understanding of web services, API's, and associated interchange formats

Qualifications

Education:

BS in Computer Science, Engineering, or related technical field; or BA/BS in related field with related work experience

*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensa