Job Description

Project Role :

Technology OpS Support Practitioner

Project Role Description :

Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery.

Must have skills :

Unified Communication and Collaboration Operations

Good to have skills :

NA

Minimum

5

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while adhering to best practices for service delivery. Your typical day will involve developing, deploying, and supporting infrastructures, applications, and technology initiatives, all while aligning with existing standards and methods of delivery. You will engage with various teams to ensure operational excellence and contribute to the overall success of technology initiatives within the organization. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training and knowledge sharing sessions to enhance team capabilities. - Monitor and evaluate the performance of systems and processes to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations. - Strong understanding of system governance and integrity management. - Experience with infrastructure deployment and support. - Familiarity with best practices in service delivery and operational excellence. - Ability to collaborate effectively with cross-functional teams. Additional Information: - The candidate should have minimum 5 years of experience in Unified Communication and Collaboration Operations. - This position is based at our Hyderabad office. - A 15 years full time education is required.




15 years full time education