Techno-Commercial After Sales Executive – Solar Inverters Job in ScrapUncle

Techno Commercial After Sales Executive – Solar Inverters

Year RJ, IN, India

ScrapUncle

11 Current Jobs Openings

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Job Description

Key Responsibilities:

Handle

after-sales service requests

related to solar inverters (troubleshooting, warranty claims, AMC, spares, etc.). Coordinate with

service engineers, OEMs, and customers

for timely issue resolution. Maintain detailed

records of service calls, warranty claims, and spare parts consumption

. Provide

technical support

(remote & onsite) to clients and assist in diagnostics. Prepare

commercial offers

for AMC contracts, spare parts, and service packages. Follow up with customers for

payments, renewals, and service agreements

. Ensure

customer satisfaction

through prompt responses and professional handling of queries. Collaborate with the sales team for

upselling spare parts, extended warranties, and upgrades

. Track and analyze

service KPIs (response time, resolution time, customer feedback)

. Prepare

MIS reports

for management on service performance and revenue.
Job Type: Full-time

Pay: ₹17,000.00 - ₹25,000.00 per month

Education:

Diploma (Required)
Experience:

After-sales service: 3 years (Required) Invertor service: 3 years (Required)
Location:

* Jaipur City, Jaipur, Rajasthan (Required)

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Job Detail

Job Id

JD4424554
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

RJ, IN, India
Education

Not mentioned
Experience

Year

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