A. Technical Support:
Identify tools and tackles required for demos, commissioning as per request and maintain record.
Timeline - response should be asap / should not be higher than 48 hours for standard queries with zero error
Technical Support for BOM generation for Hydraulic Sales Team
Technical support to internal team (Sales back end/ design / CBMS/ quality/ service)
Assist the sales/ marketing team for any tech day/ exhibition related activities, as required
Timely site visits for applications study / demo or commissioning as required by the Sales Team
Testing, trials and PDI of new products and support to service, sales and design team as required
Site visits for technical support on ongoing cases where there are technical difficulties post-delivery of products.
Requirement:
1. Diploma / ITI
2. 1-2 years of experience
3. 80% of travelling
4. Basic Computer knowledge
Application study, Data collection, Provide BOM based on study, Competitor activity and their tool functioning, Collection of report, Training of customers, Conduct demo, trial at customers request.
Conduct internal product and technical trainings for new joinees followed by practical demos (Sales and Rental operations team)
Testing of RAD Product and HF for new development / Testing of New products as required
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
Food provided
Health insurance
Provident Fund
Schedule:
Day shift
Work Location: In person
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