58 years of experience in technical writing, content strategy, or with a portfolio of published case studies .
Excellent storytelling, interviewing, and writing skills with a focus on clarity, structure, and value articulation.
Strong understanding of technology products and solutions (e.g., SaaS, cloud, DevOps, data platforms, enterprise software).
Ability to work with technical teams to accurately represent architecture, integrations, and solution frameworks.
Familiarity with tools like Microsoft Word, Google Docs, Notion, or content collaboration platforms.
Proven ability to manage multiple writing projects and meet deadlines in a fast-paced environment.
Roles & ResponsibilitiesKey Responsibilities:
Collaborate with sales, marketing, product, and customer success teams to identify potential case study opportunities.
Conduct customer interviews and research to gather insights on technical challenges, solutions implemented, and measurable outcomes.
Write high-quality, engaging case studies and solution stories that resonate with both technical and business audiences.
Translate technical jargon into clear, customer-centric narratives that highlight product value and strategic impact.
Develop a content pipeline and maintain an editorial calendar for case studies and related assets.
Create multi-format content, including one-pagers, detailed PDF reports, web content, and social media excerpts.
Ensure consistency in tone, voice, and structure aligned with brand and messaging guidelines.
Skills to be evaluated on :Technical Documentation, Technical Documentation, Case studies PreparationRequired Knowledge, Skills, and Abilities
Technical Writing
Content strategy
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