Job Description

Key Responsibilities:

Manual Creation

: Lead the creation and management of technical documentation including user guides, IOMs, SOPs, and other essential manuals.

SOP Writing

: Collaborate with subject matter experts to develop, update, and maintain Standard Operating Procedures across various business units.

Technical Content Writing

: Produce clear, concise, and accurate technical content, ensuring all documentation is user-friendly and aligns with company standards.

Copy Editing

: Perform thorough copy editing to ensure consistency, grammar, clarity, and accuracy of all documentation.

Translation and Localization

: Oversee the translation and localization process to ensure that technical content is accurately translated and culturally appropriate for international markets.

Quality Control (QC)

: Conduct comprehensive quality checks on technical documentation to ensure its correctness, consistency, and clarity.

Basic Design Skills

: Utilize basic knowledge of design tools such as Adobe Illustrator, Adobe InDesign, or other graphic design software to format and enhance technical documentation with visuals, diagrams, and illustrations as needed.

Web Technology Knowledge

: Understand and apply basic web technologies (e.g., HTML, CSS) for maintaining online documentation and ensuring it is accessible and easy to navigate.

Cross-functional Collaboration

: Work closely with engineering, product management, and customer support teams to gather information and ensure documentation aligns with the latest product updates.

Content Management

: Use content management systems (CMS) to organize, update, and track document versions and revisions.

Process Improvement

: Identify and implement process improvements to enhance the efficiency and quality of documentation production.

Key Skills & Requirements:

Experience

: Minimum 3+ years of experience in technical writing and publication management, with at least 2 years in a leadership or managerial role.

Technical Writing

: Proven ability to write clear, concise, and accurate technical content, including manuals, SOPs, IOMs, and other related documents.

Copy Editing

: Strong editing skills to ensure accuracy, clarity, and consistency in technical content.

Translation and Localization

: Experience working with translation services or vendors to ensure accurate and culturally relevant content for global markets.

Quality Control

: Familiarity with quality control processes for documentation to ensure all deliverables meet established standards.

Basic Design Skills

: Basic proficiency in design tools such as Adobe Illustrator, Adobe InDesign, or similar tools for document formatting, creating diagrams, and integrating visuals.

Web Technologies

: Basic knowledge of HTML, CSS, and content management systems (CMS) for maintaining and presenting online documentation.

Communication

: Excellent communication skills, both written and verbal, with the ability to collaborate effectively with internal and external stakeholders.

Project Management

: Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.

Tools & Software

: Proficient in Microsoft Office Suite, Adobe Acrobat, CMS tools, and other documentation software. Experience with authoring tools like DITA , Document360, Madcap Flare/Central is a plus.

Desirable Attributes:

Strong organizational skills and the ability to manage large volumes of complex information. Ability to mentor and guide junior team members. Understanding of industry-specific terminology and technical concepts.

Education & Qualifications:

Bachelor's degree in English, Communications, Engineering, or a related field, or equivalent professional experience in technical writing and publication management.
Job Type: Full-time

Pay: ₹351,000.00 - ₹1,000,000.00 per year

Benefits:

Health insurance
Experience:

Technical writing: 3 years (Required)
Work Location: In person