Job Description

ABOUT TEMENOS

We're passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences.
We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.
Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better!
THE ROLE

To Work with internal teams to understand product documentation requirements and Create strong content that fulfills company standards and audience goals to Write straight-forward user tutorials and interface text also Utilize a variety of media forms; include images and charts and Analyze current content and make improvements as necessary
OPPORTUNITIES

• Identify in advance the documentation needs, based on the product release schedule
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Gather more information from reading reports and directly using the Product
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Build and maintain business and technical documentation guides using Madcap Flare
• Communicate information and ideas clearly, and concisely, in writing
• Perform quality checks on other deliverables and ensure the quality of own work before publishing
• Publish documentation in correspondence with established guidelines
• Create User Journeys for Temenos Products.

• Proven working experience in technical writing of software documentation;
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures;
• Possesses excellent written skills in English to be able to communicate clearly and concisely with a keen eye for document design;
• Good working knowledge of MS Office applications and also Mad Cap Flare, HTML and CSS;
• Self-starter and ability to work independently;
• Flexible/adaptable with ability to set and manage multiple priorities;
• Excellent written and oral communication skills

• Care about transforming the Banking landscape
• Commit to being part of an exciting culture and product evolving within the financial industry
• Collaborate effectively and proactively with teams within or outside Temenos
• Challenge yourself to be ambitious and achieve your individual as well as the company targets