The Technical Writer works with producers (Product Management, Engineering) and consumers (Service Delivery, Release Engineering, Production) of Clario core products to create technical documentation for core product releases and assists the Sr. Technical Writer. This role translates complex technical concepts into accessible language for user guides, online help systems, and educational resources.
What we offerCompetitive compensation + shift allowances
Attractive benefits (security, flexibility, support and well-being)
Engaging employee programs
Technology for hybrid working and great onsite facilities
What you'll be doingWork closely with scrum teams to understand core product release
Work closely with internal consumers (esp. PDEs, DDEs, Support, Release Engineering) to understand audience needs
Determine appropriate documentation and structure of documentation to maximize content reuse across different types of documents, such as:
Release Notes (internal)
Installation documentsConceptual and user guides, including (but not limited to): API guides, with code samples
Architectural overviews
System diagramsMeet document deadlines and help to manage tactical tasks related to software projects
What we're looking forBachelors degree
3+ years of related experience
Ability to distill complex concepts from a variety of sources into clear, usable documentation
Strong writing skills (grammar, punctuation, form, content, structure, etc.) and attention to detail
Project Management skills
Strong technical knowledge of programming, preferably with programming experience
Ability, patience, and persistence to elicit documentation requirements from consumers
Ability and knowledge to elicit consumable information from developers, specifically considering the audience for each type of document
Ability to meet deadlines in a fast-paced, Agile environment
Strong Adobe InDesign skills. Proficiency in MS Office (esp. Word, Excel, Visio), Adobe Illustrator; Photoshop, Snagit, and SharePoint. Experience with document management systems preferred.
Experience organizing content to maximize reuse in different types of documents.
Experience writing in a regulated industry (e.g., Medical Device Software) desirable
Instructional design experience desirable
At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. We value the contribution each of our people brings. It's only through our people that we can continue to innovate technology that will shape the future of clinical trials.
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