Job Description

Sense is transforming the way companies hire with AI-powered technology designed to bring unprecedented speed, precision, and personalization to every step of the recruiting process. Our mission is to reimagine how organizations engage with talent-creating faster, smarter, and more human experiences for employers, recruiters, and job seekers alike.
Founded in 2015, Sense is a high-growth HR Tech SaaS company serving over 1,000 customers worldwide. With 250+ team members and backing from Google Ventures, SoftBank, Accel, and Avataar Ventures, we've scaled rapidly and continue to lead innovation in talent engagement and automation.
Our diverse and collaborative team is tackling one of the most universal challenges in the workforce-helping people find meaningful work faster. At Sense, you'll have the opportunity to shape innovative AI solutions that are changing how the world hires, impacting millions of careers globally. Join us in building the future of hiring.

JOB DESCRIPTION

• Lead the development and maintenance of comprehensive technical documentation, including user manuals, API guides, and online help resources.
• Collaborate with cross-functional teams, including engineers, product managers, and designers, to gather and understand complex technical information about various product features.
• Translate intricate technical concepts into clear, concise, and user-friendly content, ensuring accuracy and completeness.
• Develop and maintain documentation style guides and standardized typographies to maintain consistency across all materials.
• Stay current with industry trends and emerging technologies to effectively communicate complex subjects to a diverse audience.
• Manage documentation projects, including planning, scheduling, and meeting deadlines.
• Collaborate in user testing and gather feedback to refine documentation and user guides for optimal usability.
• Act as a subject matter expert in technical writing tools and methodologies, contributing to the improvement of documentation processes.

SKILLS AND EXPERTISE

• Proven working experience in technical writing of software documentation
• Ability to quickly grasp complex technical concepts and convert the concepts into easily understandable documentation.
• Good working knowledge of typography and technical documentation models
• Good knowledge of content authoring tools, including HTML-based editors
• Good knowledge of the software development life cycle
• Excellent written and oral communication skills
• Self-starter and ability to work independently
• Flexible/adaptable with the ability to set and manage multiple priorities
• Ability to work under minimum supervision and in a geographically distributed team

Skills Required