Job Description

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do--powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact
We are seeking a skilled and motivated Technical Writer to join our team. We are an enterprise software product company with technical and domain specific offerings. As an individual contributor, you will play a crucial role in creating high-quality technical documentation and content to support our products.
In our hybrid work mode, everyone works from office three days a week. This setup offers the perfect balance between collaboration and flexibility, ensuring effective communication and coordination within the team.
What The Role Offers
If you are passionate about technical writing and thrive in a dynamic, agile, and collaborative environment, we invite you to join our team as an individual contributor in this pure technical writing role.
What you will need to succeed

• 2+ years of experience in technical writing.
• Degree in any discipline, preferably, information science or computer applications.
• Native-level proficiency in English with exceptional grammar skills.
• Instructional proficiency in software-related concepts and terminologies.
• Technically savvy and enjoys learning and explaining technical concepts.
• Professional working proficiency in MSTP (Microsoft Manual of Style for Technical Publications).
• Professional working proficiency in technical writing best practices. For example, organizing content, chunking, minimalism, re-use, etc.
• Individual contributor responsible for creating and maintaining end user documentation.
• Work with scrum teams and SMEs to create and validate documentation.

• Passion for research: You enjoy conducting in-depth research to gather the necessary information for creating accurate and comprehensive technical documentation.
• Collaborative mindset: You thrive in collaborative environments, actively seeking input and feedback from subject matter experts and cross-functional teams to ensure the highest quality documentation.
• Team player: You are a valuable team player, capable of effectively collaborating with colleagues to achieve shared goals and objectives.
• Self-motivated: You possess a strong internal drive and motivation, allowing you to work independently, meet deadlines, and consistently deliver high-quality results.
• Results-oriented: You have a proven track record of delivering outcomes and achieving tangible results, demonstrating a results-oriented approach in your work.
• Passion for explanation: You enjoy explaining complex technical concepts in a clear and understandable manner, ensuring that end-users can easily grasp the information provided.
• Dedication to simplification: You are committed to simplifying complex ideas and processes, transforming them into user-friendly and accessible documentation.

One Last Thing
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.