Job Description

Technical Writer This role has been designated as \'Edge\', which means you will primarily work outside of an HPE office. : Job Responsibilities Work closely with SMEs, Customer support, and Product Management functions to understand how each product works, gather information, and ensure that complete and accurate information is presented to the customer. Design and develop written and/or visual product-related information (for example, user/configuration/troubleshooting guides), and online information (interactive demos, help systems) for a variety of audiences (end users, System Engineers, and customer support engineers). Qualifications/Skill Set 10 + years of experience in core technical writing. Knowledge of authoring tools such as MadCap Flare. Exceptional communication (both written and verbal) and team playing skills. Ability to quickly and efficiently translate complex technical information to create simple and easily understandable documentation. Attention to detail and customer-first attitude. Desire and ability to learn new products. Work in an agile development environment. Experience in creating online help for portals, FAQ, how-to. Hands on experience in creating video tutorials would be an added advantage. Capable of working independently with minimal guidance. Job: Engineering Services Job Level: Master Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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