Job Description

Deliver instructor-led training sessions (virtual and/or onsite) to internal teams and partners, focused on UKG product knowledge and skills. Support learning delivery initiatives designed and led by Senior Trainers and Instructional Designers. Assist in preparing course logistics, materials, and other resources needed for training delivery. Contribute to a positive learner experience by facilitating interactive, engaging sessions that align with best practices. Maintain knowledge and certifications on UKG products and methodologies as required. Stay up to date with product enhancements and learning trends to ensure relevant course delivery. Complete administrative tasks such as attendance tracking, evaluations, and feedback gathering. Work collaboratively with team members to improve processes and support departmental goals. Participate in team meetings and brainstorming sessions to identify improvements in training delivery. Provide post-training support by addressing basic follow-up questions and reinforcing key concepts. Gather learner feedback and share insights for continuous improvement. Collaborate with Instructional Designers by reviewing and testing training materials. Assist with special projects or training initiatives as assigned. 1-3 years of experience delivering onsite and virtual software training, ideally in SaaS or cloud-based environments. Experience with UKG products or similar HCM/WFM solutions is preferred. Familiarity with virtual training platforms (e.g., Zoom, MS Teams, Webex). Ability to adapt to varying learner needs and adjust delivery style accordingly. Excellent time management and attention to detail. You are a motivated learning professional who enjoys delivering training, supporting learners, and collaborating with cross-functional teams. You're ready to grow into more strategic responsibilities while excelling in hands-on training facilitation today.

Skills Required