Job Description

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Join our Team as a Technical Trainer

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Location: Gurgaon

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About the role:

Are you passionate about empowering others through knowledge and hands-on learning? As a Technical Trainer, you'll play a key role in onboarding new talent and upskilling existing staff across the business. You'll design and deliver engaging training programmes, assess learning needs, and ensure every session is impactful, inclusive, and aligned with business goals. If you're a confident communicator with a knack for simplifying complex concepts and a drive for continuous improvement, this is your opportunity to shape the future of learning at Onecom.

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What makes you a great fit:

Proven experience designing and delivering technical training programmes Strong verbal and written communication skills Confident presenter with excellent facilitation and instructional design skills Skilled in identifying training needs and tailoring content to diverse audiences Deep subject matter expertise with a commitment to staying current Empathetic and approachable with strong interpersonal skills Adaptable and flexible in delivery methods and learning styles Organised with excellent time management and attention to detail Comfortable evaluating training effectiveness and implementing improvements Positive, patient, and persistent in helping others succeed Proactive problem-solver with a continuous learning mindset



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Key responsibilities:

Identify learning and development needs through job analysis and stakeholder consultation Design and update training materials, presentations, and assessments Deliver training sessions in person, online, or through blended learning Evaluate training effectiveness using feedback, assessments, and performance data Provide support and guidance to trainees to help them reach their learning goals Ensure a safe, inclusive, and engaging learning environment Stay current with training methodologies, industry trends, and best practices Manage training schedules, attendance tracking, and documentation Promote a culture of learning and development across the organisation

Perks for our People:

Holidays

: 18 days annual leave, + 6 public holidays

Other Leave

: 7 days casual leave, 7 days sick leave

Development

: In-House Training Academy

Wellbeing

: Mental Health support
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Who we are:

Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

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Our values:

We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration.

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ED&I:

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.