Job Description

Technical Trainer

The responsibilities would include:

On the Job training: Delivering Brand, Product and Technical Aftersales trainings. Skill Assessment & Training Need Identification. Skill development through On the Job Training and Coaching. Training Delivery of curriculum modules. Basic to expert level training delivery to dealers manpower. Process deployment & Implementation. Certification coverage as per various levels defined. Training Nominations follow up. Debottlenecking of issues through collaboration with Regional Field Team and HO. Manpower Engagement. Timely escalation of issues observed to HO Training Team to prevent negative impact of brand and customer experience.

Requirement:

Educational Qualification - Min Diploma/Engineering Degree (Mech/Ele/Auto) At least 4 years of experience delivering trainings for OEM (directly or through projects of training companies) Ability to conduct Training & its related tasks independently. Reporting to the Agency Project Manager Lead & Academy SPOC Traits & Qualities - Should have excellent verbal & written communication, Advanced MS Office application skills. * Should have Interpersonal & Task Management skills along with clear understanding of adherence to Business SOPs