Job Description

: Job Opening: Technical Support Voice Location: Chennai, Sholinganallur Company: Leading American multinational information technology services and consulting company Job Title: Technical Support Voice Work Arrangement: Work From Office Shift: Rotational Shift Week Off: 5 days working (2 days rotational week off) :

• Providing technical support via voice process

• Resolving laptop/desktop/Internet/Broadband issues through troubleshooting

• Handling customer technical issues

Requirements:

• Graduates, undergraduates with minimum 1 year experience, and postgraduates can apply

• Immediate joiner required

• Ability to work in US shift timing and night shift

• Excellent English communication skills, both verbal and written

• Knowledge of customer service principles and practices

• Good technical knowledge

Qualification: Undergraduate / Graduate / Post Graduate Salary:

• Fresher: up to 3.50 lpa

• Experienced: up to 6 lpa

Requirements:

• Good Communication skills with laptop/desktop/internet/broadband troubleshooting experience

• Flexible to work in US shift timing, night shift

• Knowledge of customer service principles and practices

• Good technical knowledge

--- Requirements Requirements:

• Good Communication skills with laptop/desktop/internet/broadband troubleshooting experience

• Flexible to work in US shift timing, night shift

• Knowledge of customer service principles and practices

• Good technical knowledge

Benefits Both side Cab + Incentive + Shift Allowance Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.