Technical Support Specialist Linux

Year    Kolkata, West Bengal, India

Job Description


Job Location : Kolkata Position : Networking Engineer(Support Specialist) Experience : min 2 years Salary : 18k to 20k per month(No PF) Qualifications : Graduate in IT Industry : Top IT Working Days and Timings : Monday to Saturday(10:30 am to 6:30 pm) Joining : As soon as possible Responsibilities and Roles : Must be good in english to speak to the clients

  • Providing first-level technical support
  • Performing pre-installation site check with customers or partners
as preparation for installations,
  • Assisting subcontractors or partners onsite technicians remotely
for physical network installation, device mounting, and
configuration,
  • Starting device accuracy tests and reporting results until the
device accuracy rate is at expected levels,
  • Escalating issues to Technical Experts team for assistance and
prepare an action plan,
  • Creating flawless reports for activities carried out,
  • Maintaining a positive attitude and delivering excellent customer
service,
  • Strive to exceed customer expectations and deliver consistent
customer satisfaction.
  • Maintenance and troubleshooting of existing sensors at client
locations Job Type: Full-time Salary: 918,000.00 - 920,000.00 per month Shift:
  • Morning shift
Ability to commute/relocate:
  • Chandni Chowk, Kolkata - 700001, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
  • Current Salary
  • Notice Period
  • English
Education:
  • Bachelor\'s (Preferred)
Experience:
  • TCP/IP: 2 years (Preferred)
  • CCTV systems or camera-based solutions: 2 years (Preferred)
  • Networking Support Specialist: 2 years (Preferred)
  • Linux: 2 years (Preferred)
  • Technical support to Customers in email and through phone: 2 years (Preferred)
  • Networking Product: 2 years (Preferred)
  • CCNA: 2 years (Preferred)
Language:
  • English (Preferred)
License/Certification:
  • CCNA (Preferred)
Speak with the employer
+91-XXXXXXXXXX

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Job Detail

  • Job Id
    JD2999040
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kolkata, West Bengal, India
  • Education
    Not mentioned
  • Experience
    Year