Technical Support L2

Year    Noida, Uttar Pradesh, India

Job Description

Details:
We are looking for a .NET Developer with 4+ years of experience to support and enhance a suite of complex supply chain applications. The role requires deep technical expertise in VB.NET, C#, and MS SQL Server, along with experience integrating with Navision, SAP, and legacy systems such as MS Access. You will play a key role in supporting business-critical workflows and ensuring operational continuity across platforms, including daily Java-based process executions.
Key Responsibilities:

  • Lead the support and development of enterprise-level supply chain applications using VB.NET, C#, and MS SQL Server.
  • Monitor and troubleshoot daily job schedules, including Java-based processes and other batch integrations.
  • Drive integration and data flow between applications, including SAP, Microsoft Navision (Dynamics NAV), and legacy platforms.
  • Maintain and update legacy applications built with MS Access, ensuring data consistency and performance.
  • Serve as a technical point of contact for production issues, escalations, and root cause analysis.
  • Provide guidance to junior developers and support staff as needed.
  • Ensure adherence to IT service management standards (e.g., change, incident, and problem management).
  • Create and maintain documentation for system logic, workflows, and procedures.
  • Engage with business stakeholders to understand evolving requirements and deliver reliable solutions.
Job Requirements
Details:
Required Skills & Experience:
  • 4+ years of hands-on experience with .NET technologies, specifically VB.NET and C#
  • Strong expertise in Microsoft SQL Server, including complex queries, stored procedures, performance tuning, and data modeling
  • Proven experience with SAP and Navision (Dynamics NAV) system integrations
  • Exposure to maintaining and enhancing MS Access-based legacy applications
  • Familiarity with Java-based job scheduling or batch processes
  • Excellent problem-solving and analytical skills
  • Strong communication and stakeholder engagement abilities
  • Ability to manage and prioritize multiple concurrent tasks in a fast-paced environment
  • Senior-level position with expectation for ownership, initiative, and leadership in solution delivery
Preferred Qualifications:
  • Bachelor's degree in computer science, Information Technology, or related field
  • Experience with job scheduling tools (e.g., Control-M, Windows Task Scheduler, Autosys)
  • Understanding of supply chain processes and EDI workflows
  • Exposure to cloud-based or hybrid environments is a plus
  • ITIL certification or knowledge of ITSM practices preferred
#LI-AS2
Pay Range:
Based on Experience

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Job Detail

  • Job Id
    JD3893139
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year