Brief Role : Document troubleshooting steps clearly Clarify customer requirements and confirm understanding of requirements or problem. Confirm customer understanding of the solution Prepare complete and accurate work and update customer file. Maintain broad knowledge of client products and services. Contribute ideas on ways to resolve problems to better serve the customer Additional Information Salary: INR 50, 000 - 2, 00, 000 P. A. Industry: BPO / Call Centre / ITES Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations Role Category: Voice Role: Associate/ Senior Associate - (Technical) Desired Candidate Profile Under Graduate with minimum 6months exp Graduate- freshers and Experience in technical voice can apply Australian Shift Free Transportation Provided For more details and jobs - Please visit our website http: / / www. rightstepconsulting. com/ technical- support- jobs- in- noida. php
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