Job Description

Key Responsibilities:

Setup, configuration & maintenance of:

CCTV, NVR, printers, routers, scanners, and computer systems

Nurse call systems, EPABX, queue display units, clinic TV screens

Internet routers, switches, gateways, and Wi-Fi access points

VOIP systems - setup, configuration, and integration support

Queue systems, kiosk display units, room TVs, and patient flow screens

Windows OS installation and software support

Windows Server, Active Directory & PACS system support (with training/guidance if needed)

Network management, troubleshooting, and firewall support

Clinic-wide automation setup support (queue, WhatsApp, kiosk, ERP, etc.)

Support in digital communication systems - email, Outlook, etc.

Regular check-up of clinic systems & IT asset tracking

Liaising with vendors for unresolved hardware/software issues

Supporting clinic teams with basic IT issues and documentation

Requirements:

Diploma in Hardware, Networking, or IT (BSc or equivalent is a plus)

At least 2 years of experience in a tech support/IT role

Working knowledge of:

CCTV & EPABX

Windows Server basics

VOIP setup & softphone configuration

MS Office tools (Word, Excel, PowerPoint, Outlook)

Basic automation understanding (queues, kiosk, WhatsApp integrations, etc.)

Must be on-site daily and ready to handle urgent tasks across departments

Strong sense of responsibility, ownership, and time discipline

Knowledge of basic electronics (Preferred)

Familiarity with access control systems or nurse calling systems (Preferred)

Job Type: Full-time

Pay: ?20,000.00 - ?28,000.00 per month

Work Location: In person