to provide timely assistance to our clients and internal teams. The ideal candidate will troubleshoot technical issues, ensure smooth operation of systems, and deliver excellent customer support. BCA, MCA, B .Tech Is an Mandatory.
Key Responsibilities:
Respond to technical queries from clients and internal staff promptly
Diagnose and resolve hardware, software, and network issues
Assist in installation, configuration, and maintenance of systems
Document technical issues and solutions accurately
Escalate complex issues to senior IT or management teams
Provide training and guidance to end-users when required
Requirements:
Basic understanding of computer systems, networks, and software
Problem-solving skills and attention to detail
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Prior experience in technical support is a plus
Preferred Skills:
Knowledge of troubleshooting Windows/Mac systems
Familiarity with common software applications and office tools
Customer service mindset
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?35,000.00 per month
Benefits:
Health insurance
Work Location: In person
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