Job Description

Response and Resolution: You own, investigate and solve customer technical issues. You collaborate within and across teams, leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience o OR 5+ years of technical support, technical consulting experience, or information technology experience English Language: fluent in reading, writing and speaking. 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience Windows System Administration, Configuration, including a good basic understanding of: Registry File Storage User Accounts and Access Control Event Logs and Auditing Performance, Resource Monitor Networking (TCP, IP) Experience in one or more of these areas desirable Failover Clustering Resilient Storage technology (clustering, storage spaces) Server management tools Hyper-V management and VM deployment Network Tracing and analysis Network Virtualisation (Hyper-V, SDN) Troubleshooting performance issues using PerfMon and other tools Azure fundamentals with experience in resource deployment using ARM templates, bicep. etc This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *

Skills Required