The Company
Seequent (Bentley Systems sub surface company) builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all.
We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need.
Every day, our customers in over 100 countries work to develop mineral resources more sustainably, design and build better infrastructure, protect the environment, source renewable energy, and help resolve historical challenges such as groundwater contamination and ageing infrastructure.
Our integrated earth modelling, geo-data management, and team collaboration software enables them to see a more complete picture of the earth: because with more understanding comes better decisions - for people and the planet.
Headquartered in New Zealand with global reach, Seequent is the specialist subsurface software company within Bentley Systems. Together, we are helping build a more resilient world.
We\'re a high-growth, people-centric success story.
Seequent is a Bentley Systems company, working together to build a better future.
The Role
Seequent is currently seeking a Geotechnical Support Engineer to be based in Delhi, India (Asia). In this role, you will bring your geotechnical expertise to help new and existing Seequent software users overcome their challenges using geotechnical analysis numerical software. The PLAXIS finite element-based and limit equilibrium-based software applications for soil and rock analyses are used worldwide by thousands of engineers faced with challenging construction projects (for example, foundations, deep excavations, tunnels, dikes, and offshore constructions).
You will help these users with any issue or any challenge they have using the software, which requires a strong desire to understand any problem involved and empathy to assist in moving their project forward.
Typically, you will provide technical support via phone, forum, video calls, and web service tickets.
You will also interact with our software group to report issues and help with product improvement based on user feedback.
In addition to the software, we offer our users educational services through workshops, courses, and training, and mentoring. These educational services are offered as public events, webinars, and in-house events at the customer location.
Your Day-to-Day
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