Job Description

Job responsibilities

:

Install and configure

biometric attendance devices, access control systems, and related software at client locations.

Provide on-site and remote technical support

to resolve hardware, software, and network connectivity issues.

Conduct training sessions

for clients on system operation, data management, and daily usage of the biometric software.

Perform regular maintenance and servicing

of biometric equipment to ensure accurate and reliable performance.

Integrate attendance software

with existing systems such as payroll or HR modules as required by clients.

Diagnose and troubleshoot system faults

, replacing or repairing faulty components when necessary.

Document all service activities

, including installation reports, maintenance logs, and customer feedback.

Collaborate with the development and sales teams

to provide product feedback and improve customer satisfaction.

Update firmware and software

to the latest versions and ensure data backups are performed securely.

Provide after-sales support

and ensure timely response to client service requests and AMC (Annual Maintenance Contract) commitments.

Eligibility

:

Candidates with Diploma / B.E. / B.Tech (Computer / IT / Electronics) or B.Sc. IT / M.Sc. IT / MCA are eligible.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
License/Certification:

Driving Licence (Required) Aadhaar Card (Required)
Work Location: In person