Job Description

We are hiring a dynamic and detail-oriented Technical Support Engineer to provide high-quality technical support, troubleshoot complex issues, and ensure the smooth operation of our software and ERP systems.
Location: Thane, Mumbai
About the Employer: A premier management consulting firm delivering strategic, technology-driven solutions across diverse industries.
Key Responsibilities: * Deliver end-to-end support and maintenance for ERP and TOC applications.

• Monitor system performance and implement optimization strategies.
• Troubleshoot technical issues involving SQL/PostgreSQL, Python, IIS, and Excel.
• Conduct user training and create comprehensive documentation.
• Collaborate with cross-functional teams to drive system enhancements.

Key Requirements: * Proficient in SQL and PostgreSQL for database management and issue resolution.

• Skilled in Python for automation and scripting tasks.
• Hands-on experience with IIS for web application support.
• Advanced Excel skills (formulas, pivot tables, data analysis).
• Strong analytical, troubleshooting, and communication abilities.

What's in it for you?

• Technical Exposure: Work with a diverse tech stack and solve real-world application challenges.
• Collaborative Culture: Be part of a growth-oriented, innovative, and supportive team environment.

Reach us - If you feel that you are the right fit for the role, please share your updated CV at Rushali.uppal@crescendogroup.in
Disclaimer - Crescendo Global specializes in Senior to C-level niche requirements. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate based on race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Note- We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.
Scammers can misuse Crescendo Global's name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at and report fraud immediately. Stay alert!
Keywords: Application Support, SQL, PostgreSQL, Python Scripting, ERP Systems, IIS, Excel, Troubleshooting, Automation, Incident Management, Documentation, Root Cause Analysis, Software Maintenance, Technical Support, Business Consulting