Job Description

Company Name: VARITE India Private Limited
About The Client:
Founded in Mountain View, California, the Client is currently headquartered in Sunnyvale, California, with 33 global offices. The Client provides a business and employment-focused social media platform that works through websites and mobile apps. The platform is primarily used for professional networking and career development.
About the Job

• The role of Senior Technical Support Engineer offers a hybrid work option, enabling individuals to choose between working remotely or commuting to a company office, depending on their preferences and team requirements.
• The company is currently following work from the office for 3 days in a week (Tuesday, Wednesday & Thursday).

As a crucial member of our team, you will play a key role in addressing customer issues promptly. * Our team is dedicated to innovative problem-solving on an enterprise scale, providing effective solutions.

• Your primary responsibilities will involve supporting and maintaining customers of our solutions, ensuring timely resolution of their issues.

Essential Job Function

• Own and resolve technical issues from initial troubleshooting to resolution within designated timeframe.
• Identify root causes and implement effective solutions.
• Understand customer needs and collaborate with cross-functional teams for timely issue resolution.
• Provide DevOps support for critical applications that are developed using effective methodologies for efficient issue resolution.
• Create and maintain support documentation, scripts and debugging guides to help build a repository of self-service support documents.
• Demonstrate excellent verbal and written communication and foster collaborative relationships with internal teams.

Qualification Basic Skills:

• B.S. or higher in Computer Science or related technical discipline, or related practical experience.
• 5+ years of experience in a technical support role, with relevant tooling and scripting experience.

Preferred Skills:

• Hands-on experience with both relational and non-relational databases (e.g., MySQL, Couchbase etc).
• Proficiency in scripting languages such as Bash and Python.
• Experience in supporting, troubleshooting, and debugging microservices.
• Strong knowledge of linux commands.
• Familiarity with Java programming and using debugging tools for Java applications.

Suggested Skills:

• Tool development and automation scripting.
• Strong debugging and problem-solving abilities.
• General scripting proficiency.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.