Job Description

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It has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System. SYSTRA India's valuable presence in India roots back to 1957, where SYSTRA worked on the electrification of Indian Railways. Our technical excellence, holistic approach and the tremendous talent provides a career that puts people who join us at the heart of improving transportation and urban infrastructure efficiency.
Understand better who we are by visiting www.systra.in Context:
This position is for the role of Technical Support - Buildings (Digital Transformation) for Telengana CPMS project Missions/Main Duties:

• Provide technical support for digital building systems such as Building Management Systems (BMS), IoT sensors, energy monitoring platforms, and digital twins.
• Assist in the deployment, configuration, and maintenance of smart building technologies and software.
• Troubleshoot hardware, software, and connectivity issues related to building automation and digital infrastructure.
• Support integration of systems including HVAC, lighting, access control, and energy management into centralized digital platforms.
• Collaborate with engineers, facility managers, and IT teams to ensure seamless operation of digital tools.
• Train end-users and facility staff on digital platforms and best practices.
• Monitor system performance and escalate complex issues to vendors or internal specialists.
• Maintain documentation of support procedures, configurations, and user guides.

Profile/Skills:

• Diploma or Bachelor's degree in Building Services, Electrical Engineering, IT, or related field.
• 4+ years of experience in technical support, preferably in smart buildings or infrastructure environments.
• Familiarity with BMS, SCADA, IoT platforms, and cloud-based building analytics tools.
• Proficiency in troubleshooting Windows-based systems, mobile apps, and networked devices.
• Strong communication, analytical, and problem-solving skills.

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We commit to put people who join us at the heart of improving transportation and urban infrastructure efficiency. As we are growing, this is time to be a part of this challenging adventure. It's not a job - it's a career!