To assist customers with technical guidance, product selection, troubleshooting, and after-sales support for electrical pumping motors and related equipment, ensuring customer satisfaction and smooth shop operations.
Key Responsibilities:
Greet and assist walk-in customers, understand their requirements, and suggest suitable pumping motors and accessories.
Provide
technical explanations
on product features, specifications, and applications.
Carry out
basic testing, installation guidance, and troubleshooting
of motors and related electrical equipment.
Handle
customer complaints, warranty claims, and service requests
in coordination with suppliers/service centers.
Maintain proper
records of customer interactions, sales, and service history
.
Demonstrate and operate products for customer understanding.
Support shop operations including
inventory checks, product display, and stock handling
.
Stay updated on new motor technologies, energy efficiency, and maintenance practices.
Provide
basic training and knowledge-sharing
to junior staff/customers when required.
Skills & Qualifications:
ITI / Diploma in Electrical / Mechanical Engineering (preferred).
Good communication skills to explain technical matters to non-technical customers.
Customer handling and problem-solving ability.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
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