Technical Specialist
Year UP, IN, India
Job Description
Technical Specialist
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Noida
2.5-5 Years
INDIA
(Posting).
MDM Intune L2SCCM, Imaging (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
Qualification
Bachelor of Technology/ Engineering
No. of Positions
1
Skill (Primary)
DWP-WPE-CLIENT LIFE CYCLE MANAGEMENT
Auto req ID
1580931BR
Skill Level 3 (Secondary Skill 1)
Tools and Standards (ERS)-Endpoint Management-SCCM/SMS
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Job Detail
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Job IdJD4742273
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUP, IN, India
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EducationNot mentioned
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ExperienceYear