Job Description

About the Opportunity Job Type: Permanent

Application Deadline: 30 November 2023

Title Technical Specialist - Middleware

Department Middleware - Enterprise Scheduling

Location Bangalore

Reports To Head of Middleware (UK)

Level Technical Specialist

We\xe2\x80\x99re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Middleware team and feel like you\xe2\x80\x99re part of something bigger.

About your team

The Technology function within the Technology, Finance and Investment Admin department provides IT services to the Fidelity International business, globally. These include the development and support of business applications that underpin our revenue, operational, compliance, finance, legal, marketing and customer service functions. The broader organisation incorporates Infrastructure services that the firm relies on to operate on a day-to-day basis including data centre, networks, proximity services, security, voice, incident management and remediation.

The Technology team has been structured as virtual teams created around business verticals. The various virtual teams aligned to each business provide strategic IT direction and programme execution to support Fidelity\xe2\x80\x99s businesses in the UK, Asia Pacific and continental Europe. The virtual team is headed by the local Head of Delivery and supported by a dedicated delivery team and various other teams such as Enterprise Architecture and Technology Infrastructure Services

About your role
The Technical Specialist \xe2\x80\x93 Enterprise Scheduling will be responsible for providing Level-2 and Level-3 technical and project support services for the FIL wide enterprise. Typically, this will include supporting the Control-M Application and connected supporting technologies. This involves identifying production / pre-production issues before they occur, working on incidents, problems tickets, service requests and change related activities

Role involve Project & BAU teams to assist in resolving critical issues. The successful candidate will also deliver strategic improvements and work with TIS & EA teams in achieving the core engineering group objectives. This position will suit an individual who enjoys working in an energised environment with a culture of teamwork and open communication.

This role demands exceptional technical skills and to collaborate among team and have 360-degree approach to work in DevOps operations. The role involves working as a member of a global team with a follow the sun model.

The successful candidate will also contribute to engineering roadmaps, deliver strategic improvements and work with TIS and Enterprise Architecture teams in achieving the core engineering group objectives

The role will involve providing 24x7 support as part of a team rota and some weekend working

About you

A minimum of 4 - 6 years of real work experience in a complex application infrastructure support environment. You should have hands-on experience with below toolsets and technologies

• Control-M Migration/Upgrade and Deployment pipeline, Automation API, Job scheduling
• Control-M HA and DR solution design and maintenance experience and knowledge of year end activities.
• Control-M Agent module Webservice, DB, Filewatcher
• Interest in cloud solutions. Experience with one or more public cloud providers like AWS, Azure or GCP
• Broad understanding of major Operating Systems including RHEL, AIX, Solaris and Windows.
• Responsible for framework maintenance, development and enhancements. Candidate should have excellent knowledge of scripting and enhancements.
• Awareness of agile practices and tools such as Jira
• Experience with technical support and willingness to work on call on a rotational basis

Feel rewarded

For starters, we\xe2\x80\x99ll offer you a comprehensive benefits package. We\xe2\x80\x99ll value your wellbeing and support your development. And we\xe2\x80\x99ll be as flexible as we can about where and when you work \xe2\x80\x93 finding a balance that works for all of us. It\xe2\x80\x99s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

Fidelity International