We are seeking highly skilled professionals with extensive experience in product development and troubleshooting. As a Technical Specialist, this role will play a key role in Layer 2 Switching, Layer 3 Routing, and Multicast technologies. The role involves leading projects, resolving complex technical challenges, and mentoring junior team members to ensure the delivery of high-quality solutions.
Apply expertise in IP-based networks and Layer 2/Layer 2+ protocols to develop & validate software for the Lightspan family, ensuring it meets required standards.
Collaborate closely with R&D, product management, and customer support to ensure a seamless development process and timely delivery of features.
Design both manual and automated tests to improve test coverage and accelerate bug resolution, driving quality improvements.
Deepen expertise in L2 & L2+ protocols such as Ethernet, VLAN, QoS, IGMP, and stay updated with emerging network technologies.
Mentor and guide junior team members, gaining leadership experience and overseeing projects with limited risks.
Enhance troubleshooting skills by diagnosing and resolving complex hardware and software issues across customer environments.
Continue to innovate and enhance the product's software architecture and development processes, learning new tools and methods to improve efficiency.
Leverage customer feedback to continually refine and enhance product features, ensuring robustness in live deployments.
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