Technical Specialist

Year    Bengaluru, Karnataka, India

Job Description

Softline International is hiring!

If you want to be part of global organization (GPTW of you’ve it in your country) where your ideas are heard and innovation and collaborative spaces are fundamental pillar, we are here for you.

Softline’s story is one of change.
We grew, expanded, and adapted, learning more at each step. Now effecting change is at the heart of everything we do. And that doesn't just apply to our customers, it’s how we feel about everyone who works with us.
Our priority is to make sure that the people who work with us have the space to create ideas, the confidence to share them, and the resources and support to take them through to reality.

About 30 years we help companies make the right changes to ensure their success in digital transformation by providing end-to-end technology solutions including infrastructure, cloud, virtualization, collaboration, security, mobility and data center. We have quite broad geographical presence – more than 55 countries across 95 cities. Besides recently we have had IPO experience so you could easily find our results – for instance, our revenue is 2.5 billion now. Now we’re looking for (Technical Specialist) You’ll be a part of our (Technical Team). Job overview: Technical Specialist will work in services delivery role for customers managing the design and delivery of Cloud and/or Mobility solutions. Must have strong IT infrastructure and enterprise architecture knowledge, and must be skillful in developing enterprise level software and infrastructure solutions.This role is highly customer focused, requires ability and willingness to travel and to be able to work in a growing organization. What you’ll do:

  • Good hands-on experience on Exchange migration from on- prem to Exchange online, Within On-prem, tenant to tenant, using the native or third-party migration tool. Implement approved technology changes for clients following our standards and best practices
  • Working knowledge of Office365 Teams
  • Working knowledge of Office365 Security and Compliance Centre
  • Working knowledge of SPAM and threat prevention solutions
  • Troubleshooting, Solving, and following up of Level 1 and 2 incidents
  • Operational Security, Maintenance and Governance
  • Knowledge of Exchange 2010/2013/2016 and Windows Server 2008/2012
  • Knowledge of Exchange Components: - Exchange Database, Outlook Web Access, Offline Address List, Mail Flow, Public Folders, Free/Busy. Exchange 2010/2013/2016 Server Roles Hub, CAS & Mailbox. High availability features like DAG etc.
  • Excellent Communication.
  • Troubleshoot various Office 365 issues including connectivity and mobility
  • Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings
Profile requirements:
  • Experience migrating cross mailing platforms to O365.
  • Must have worked on Lotus to O365\Exchange Migrations.
  • Must have knowledge of the Quest MFNE tool used to migrate lotus users to O365.
  • Must have worked on enterprise-level mailing migration projects.
  • A minimum of 4-6 years project delivery experience on Microsoft products\technologies
  • Strong knowledge on Microsoft cloud products and technology (Office 365)
  • Knowledge on Exchange Server, Skype for Business Server, System Center, SQL Server will be additional advantage
  • Microsoft Certification is expected for this position
  • Communicates effectively verbally including excellent presentation skills, communicates clearly in writing; strong relationship building skills
  • The role, responsibilities and geographical focus will change and develop over time along with the company’s rapid growth
  • Azure AD connects Server configuration
  • Hands on Experience in Troubleshooting Office 365
What we offer:

Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance

Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives

Maternity and Paternity Leaves

Company Sponsored Certification Program

Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs

Quarterly Performance Feedback Sessions

Savings, Investments and Retirement Benefits

Flexible Work Hours, Work from Home, Remote Working, Hybrid Working

Company Onsite / Fun Events
on’t forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates.

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Job Detail

  • Job Id
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  • Job Type:
    Full Time
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  • Job Location
    Bengaluru, Karnataka, India
  • Education
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  • Experience