Job Description

Technical Solution Consultant

This role has been designated as 'Edge', which means you will primarily work outside of an HPE office.

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Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyse, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

HPE PointNext is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation - giving clients the most effective solutions for a fast-paced, modern business along with the expertise to achieve maximum business benefit, and to deliver better experiences.

Job Family Definition:

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers' business needs and, consequently, for understanding customers' businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to HPE's solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization's profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Management Level Definition:

Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.

Responsibilities:

• Responsible for delivery of assigned tasks within the delivery cycle of a project. Understands a number of the company's technologies in order to provide technical systems management support or deliver part of a detailed technical design which meets customer requirements. Tasks may include performing systems configurations, troubleshooting systems errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments.
• Works under supervision of technical lead and with customer nominated representatives to accomplish assigned tasks.
• Acts professionally with the company customers.
• Participates as part of a team and maintains good relationships with team members and customers.
• Understands the company's strategy.
• Is aware of knowledge tools and their application.
• Participates in chosen technical community or profession, and regularly attends profession or community of interest events.

Education and Experience Required:

• 1 - 3 years of technical experience and an Associate of Arts/Science or equivalent degree (two year college program) in computer science or related area of study; without a degree, one additional year of relevant technical experience (2-4 years in total).

Knowledge and Skills:

• Has sufficient technical knowledge to assist with the completion of specific deliverables.
• Able to communicate concepts with team and to peers.
• Able to produce basic documentation to required standards.
• Demonstrates understanding of assigned discipline or technical area.
• Demonstrate fundamental technical knowledge.

What we can offer you: * A competitive salary and extensive social benefits

• Diverse and dynamic work environment
• Work-life balance and support for career development
• An amazing life inside the element!

Want to know more about how you can make your mark with us?

Then let's stay connected!

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HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Job: Services

Job Level: Entry

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.