Job Description

Technical Services Executive - Emulsion Polymerization

Croda is a FTSE100 organisation focused on our purpose of Smart Science to Improve Lives(TM). With a market capitalisation of ~6 billion and nearly 6,000 employees globally, we are innovating novel and sustainable ingredients for the Surface coatings industry through our commitment to sustainability and customer centricity.



As our Industrial Specialties business looks to deliver its ambitious strategy of growth, we are looking for a Technical Service executive to join our organisation to support the team for application development activities, Customer specific work requests and innovating for new applications to serve a wide range of product lines.



Reporting into the General Manager R&D, you will be responsible for building new products, providing technical services to customers, training on product usage thereby providing customer satisfaction.

Who We're Looking For:

At Croda, we believe our people are the heart of our success. We are committed to fostering an environment where you can grow, make a meaningful impact, and thrive.



Bachelor's degree in surface coatings and Polymers

Strong understanding of surfactants and their application in multiple applications including in Emulsion Polymerization.

Proficient in generation and exploitation of intellectual property.

Ability to creatively generate solutions to customer problems.

Excellent communication skills.

What You'll Be Doing:

Be part of a team that values diversity, sustainability, and continuous innovation, where your ideas and contributions matter.



Apply technical and commercial knowledge within their smart formulations lab, some of which may be non-routine.


Provide a technical support service to sales & marketing, e.g., answering customer technical enquiries, recommending products, participating in


customer technical visits & training.

Manage own projects over 0 - 6 months. Responsible for prioritizing multiple projects using the available resources. Decide on how to proceed with next experiment / stage of the project. Advice and assistance are readily available for decisions with regards to identification of raw material substitutes and quality related problems.


Regularly communicate, influence, and provide technical support to internal and external stakeholders to promote and extend the use of Croda products, thus building relationships with production, R&D, technical, sales and marketing contacts both internally and externally within a market area. Communication is verbal, e-mail, technical reports, and presentations internally and externally. Through contacts made by the line manager and senior technical personnel the role holder is expected to maintain relationships with and engage with technical institutes and industry forums to improve methods, processes and technologies within the discipline.


Maintain the understanding of market trends.


Assist in business development as a product specialist and demonstrate the uses of products.

The role carries no line management responsibility.

What We Offer:

Join a global organization with countless opportunities for growth and leadership.



The successful candidate will receive a competitive salary and benefits package including:



22 days paid holiday allowance

Private medical insurance

Best in class medical benefits

Access to share plans

Generous parental leave

Free car parking on Croda sites

Additional Information

This position is based at our Thane site.



Croda recognises employees as our strength and the diversity they bring to our workforce are directly linked to our ongoing success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including age, race, colour, religion, national origin, gender, sexual orientation, gender identity, gender expression, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Why Croda?


At Croda, we believe our people are our difference. We are people-led, driven by the desire to do good and deliver value, a unifying principle shaped by all the great people that have travelled through Croda since our beginning in 1925. We pride ourselves on bringing together diverse teams and talents from across the globe and, guided by our values of Responsible, Innovative, and Together, we are passionate about building an inclusive, collaborative, and diverse organisation with innovation and customer focus underpinning all that we do.