Job Description

Job Title:

Technical Service Engineer - JCB industrial Equipment & auto mobile sector

Location:

Bhubaneswar

Department:

Industrial equipment & auto mobile sector

Reporting To:

Service Manager / Regional Service Head

Job Summary:

We are looking for a

skilled and motivated Technical Service Engineer

to join our

JCB Construction Equipment Service Division

. The ideal candidate will be responsible for providing

technical support, troubleshooting, and maintenance services

for JCB machines such as

Backhoe Loaders, Excavators, and Loaders

.

This position is suitable for individuals who are passionate about heavy machinery, customer service, and field diagnostics, and who are eager to grow in the

construction equipment industry

.

Key Responsibilities:

Provide

on-site technical support

for JCB equipment, including diagnosis, repair, and preventive maintenance. Attend service calls and resolve machine breakdowns efficiently to minimize downtime. Carry out

machine inspections, performance analysis, and service reporting

. Support the dealer and customer teams with

installation, commissioning, and warranty repairs

. Prepare

Service Visit Reports (SVR)

and maintain proper documentation in the JCB portal. Coordinate with the

Parts and Warranty teams

for claim approvals and component replacements. Conduct

training and demonstrations

for customers and operators on equipment usage and maintenance. Provide

technical feedback

to the product and service teams on recurring issues or failures. Ensure compliance with

JCB service policies, quality standards, and safety guidelines

. Maintain regular communication with customers to ensure satisfaction and build long-term relationships.

Requirements:

Education:

Diploma / B.Tech in

Mechanical / Automobile Engineering

or related discipline.

Experience:

Freshers

with strong technical knowledge and willingness to learn may apply.

Experienced candidates (1-5 years)

in

construction equipment / heavy vehicle / automobile service

will be preferred. Strong technical knowledge of

hydraulic, electrical, and mechanical systems

. Proficiency in

troubleshooting, diagnostics, and service documentation

. Good communication and customer-handling skills. Familiarity with

service portals, MS Office, and basic reporting tools

. Willingness to travel extensively for field service operations.

Employment Type:

Full time / trainee for freshers

Compensation:

Fixed + Performance / Field Allowances

Why Join Us:

Opportunity to work with the world's leading brand in construction equipment -

JCB

. Exposure to advanced machinery and continuous technical training. Career growth opportunities in service management and technical support.
Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Work Location: In person