Job Description

Ready to shape the future of FinTech and AI in the public sector? Sparkrock is hiring a

Technical Product Manager

to lead two of our most strategic workstreams:

Sparkrock Pay

, our transformative end-to-end payments platform, and

Sparky AI

, our innovative assistant powered by generative AI. This is your opportunity to make a real-world impact on mission-driven organizations in education and nonprofits, blending technical excellence with purpose-driven product innovation.

Are you a high-performing product leader looking to drive strategic initiatives in a flexible, 100% remote environment? Do you want to work with a best-in-class team alongside some of the brightest minds in tech and mission-focused innovation?

At Sparkrock, we help social benefit organizations--like nonprofits, school boards, and government agencies--reach their greatest potential through technology. Every day, nearly 45,000 people use our ERP and product platforms to work more efficiently, freeing up time and resources to focus on the good they want to achieve.

If you're energized by building complex products from zero to one--and want to lead at the intersection of AI, FinTech, and public impact--this role is for you.

Responsibilities

Own the

vision, strategy, roadmap, and success metrics

for Sparkrock Pay and Sparky AI. Drive product discovery: gather user needs, perform market and competitive analysis, and validate solutions. Translate product strategy into detailed requirements and work closely with engineering and design to execute. Collaborate with cross-functional teams: Sales, Customer Success, Marketing, and Professional Services. Manage third-party relationships related to

payment infrastructure

and

AI platforms

. Establish and champion a

data-driven product development practice

, using analytics to measure impact and optimize experiences. Build customer trust and learning loops through direct engagement and

pilot programs

. Stay current on payments compliance, FinTech regulations, and AI trends--and apply them practically to Sparkrock's roadmap.

Requirements

5+ years of product management experience in

SaaS

,

FinTech

, or

AI-first environments

. 1+ years of technical product management focused on

payments

and

AI-driven applications

. Bachelor's degree in

Computer Science

,

Engineering

, or a related technical field. Experience with

AI/ML tooling

, including LLM integration or model lifecycle management. Familiarity with

payments infrastructure

and compliance in financial systems. Knowledge of cloud environments like

Azure

or

AWS

. System design capabilities, including architecture diagrams, data models, and performance optimization. Tools: Figma/Visio, Jira, Confluence, SQL, Excel, Looker, Amplitude. Excellent English communication skills (verbal and written).

Nice to have

MBA or advanced product/technology certifications. Experience working in the

K-12 education

or

nonprofit sectors

. Past experience launching

AI-first features

(e.g., predictive workflows, AI assistants).

Benefits

We don't call them perks--they're just part of what makes working at Sparkrock great.

100% remote and global

: Live your best life wherever that may be, and never lose out on career opportunities because of it.

Flexible work hours

: We work asynchronously and prioritize results over rigid schedules.

Career growth & coaching

: Regular feedback, tailored career support, and access to tools and playbooks to accelerate your development.

Access to thought leadership

: Participate in expert webinars and learning sessions on cutting-edge technologies and strategies.

Home office stipend

to help create your ideal working environment.

Connected culture

: Enjoy virtual coffee chats, book clubs, cooking classes, happy hours, and more.

Compensation

OTE USD: $100,000 (85% Base, 15% Performance)
We strive to build a team that reflects the diversity of the communities we serve. We strongly encourage applications from women, people of color, Indigenous peoples, LGBTQ2SI individuals, veterans, and people with disabilities.