Job Description

Technical Operation Lead / Associate Director - IT Apps - 13+ years - Mumbai
Summary - An excellent opportunity for technology operations leaders with proven expertise in managing and enhancing large-scale Java-based enterprise applications, driving production support, performance optimization, and team management in a transaction-heavy domain.
Location - Mumbai
Your Future Employer - A leading financial services organization known for its innovative digital platforms, offering a robust environment to drive large-scale application operations and transformation across mission-critical systems.
Responsibilities

• Lead daily BAU operations of enterprise Java applications across multiple business units.
• Work closely with developers to continuously enhance system performance, reduce technical debt, and streamline operational workflows.
• Collaborate with business teams to gather enhancement requests and implement new features.
• Lead and mentor a team of 30+ application managers and engineers, fostering a high-performance, collaborative environment.
• Track SLA adherence, operational KPIs, and maintain SOPs and deployment documentation.
• Engage stakeholders across DevOps, QA, Infrastructure, and Business for seamless operations.

Requirements

• 13+ years of experience in application support, production operations, or enterprise IT delivery roles.
• Strong hands-on experience with Java, SQL, AWS, Spring Boot, and microservices.
• Proven track record of managing large, Java-based enterprise application environments.
• Experience with database tuning (MySQL, Oracle, SQL Server), indexing, and query optimization.
• Solid grasp of Agile and ITIL methodologies.
• Excellent communication and stakeholder management skills.

What's in it for you -

• Opportunity to lead enterprise-scale operations with high visibility.
• Collaborate with senior leadership on transformation initiatives.
• Exposure to cutting-edge cloud and DevOps tools.
• A performance-driven work culture and long-term growth path.

Reach us: If you think this role aligns with your career goals, kindly email your updated CV to Suleka.k@crescendogroup.in for a confidential discussion on the opportunity.
Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with a high-impact, transparent job search and hiring experience. We never request payments or purchases as part of the hiring process. Please report any suspicious activity at .
Keywords - Application Management, Production Support, Java, Spring Boot, AWS, CI/CD, SQL, Performance Optimization, Associate Director, Application Support, Mumbai Jobs, Crescendo Global