Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



The Workplace Operations & Technical Manager collaborates closely with the India Workplace Operations & Hospitality Lead and cross-functional teams to align facilities strategies with business needs. Acts as the "number 2" facilities point of contact after the Workplace Operations & Technical Manager. This role ensures seamless day-to-day office operations while maintaining the highest standards of service delivery across all technical and soft services.

Technical Systems Management & Daily Operations - Take full ownership of all office technical systems including HVAC, electrical, plumbing, and fire safety systems. Conduct daily checks, perform hands-on preventative maintenance tasks, and ensure all systems run smoothly and efficiently while maintaining a clean, hygienic, and spotless service environment.



Preventative & Reactive Maintenance Program - Manage a comprehensive preventative maintenance schedule through regular inspections to identify and address potential issues proactively. Respond urgently to technical issues reported through the facilities helpdesk, troubleshooting and repairing equipment, amenities, and building system defects to minimize workplace disruptions.



Vendor Management - Act as the primary point of contact for JLL facilities vendors, contractors, and building management teams. Manage contracts, performance standards, and day-to-day coordination of maintenance, repairs, and inspections while ensuring all work meets required standards with complete documentation.



Budget Management & Financial Oversight - Assist the India Workplace Operations & Hospitality Lead with budget preparation, tracking, and forecasting for all facilities-related expenses. Execute all operations within budget parameters while providing clear, transparent reporting and collaborating with the JLL finance team as needed.



Inventory & Spares Management - Maintain a comprehensive inventory system for all critical spare parts and technical supplies. Ensure adequate stock levels are maintained to support both preventative maintenance programs and reactive repair needs without operational delays.



Safety & Compliance Assurance - Ensure all technical operations, maintenance activities, and vendor work comply with safety regulations and company standards. Maintain a safe, reliable workplace environment through proactive risk identification and immediate resolution of safety-related issues.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.