Job Description

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com .

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow


With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.


We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details

Job Title

: Technical Lead*

Function/Department

: Technology*

Location

: Hyderabad - Work From Office*

Employment Type

: Full-time*

Reports To

: SureshBabu Talasila

Position Summary:

As a

Backup and Recovery Operations Technician,

you will participate as a member of the North America Operations team, using your knowledge and experience to help with coordination of overall Backup and recovery Operations. In this role you will be managing daily data backup systems and jobs globally to ensure data protection, availability, and security. This subject matter expert also oversees the planning and implementation of policies and procedures to ensure job scheduling, backup efficiency, capacity management, offsite replication, archival and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. Provide day-to-day operational oversight for Chubb's backup services.

Primary Job Responsibilities:

Management, operations and oversight of Rubrik Backup and Recovery Infrastructure. Assist with Modernization of operational capabilities for backup and recovery solutions. Troubleshoot all Backup/Recovery related issues (performance and incident management). Perform ongoing performance tuning, hardware upgrades and resource optimization as required. Provide preventative maintenance routines to ensure system performance, availability, and security. Configure and manage Backup and Recovery tooling including defining and maintaining SLA's Assure operational activities and SLA's are met. Act as an escalation point for issues related to Backup and Recovery (i.e. for a variety of systems including Windows, Linux, Unix (AIX), Databases (SQLServer, Oracle, DB2, etc.), NAS, File servers, VMWare infrastructure etc.) Assist the team in defining standards for Backup and Recovery technologies and best practices. Prepare standard operating procedures and documentation for Backup and Recovery environment. Produce extensive detailed documentation according to Chubb standards. Work with the Project Management office on migration to new backup solution(s). Assists in the development of disaster recovery plans. Build automation scripts for the infrastructure technologies supported. Participate in change and incident management as needed. Analyze and troubleshoot Rubrik deployment and operational issues.

Knowledge, Skills and Competencies:

Hands-on technical experience with enterprise technologies including Backup, Recovery and Disaster Recovery. Excellent problem determination and debugging skills Document root cause including remediation and detection Ability to work independently and on a team with colleagues across the globe Excellent written and verbal communication skills Self-driven with the ability to manage workload without direct supervision Scripting/automation skills are a plus * Experience working with Virtualization technologies such as VMWare