Job Description

7 - 9 Years
2 Openings
Bangalore


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Role description

Who we are:

At UST, we help the world's best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact--touching billions of lives in the process. Visit us at .

Summary:

UST is looking for a

Technical Lead

with 9+ years of experience to coordinate a small technical team in partnership with Product Owner(s) to assess requirements, conduct feasibility/impact analysis, design response, and develop/test/deploy software solutions.

The Opportunity:

Coordinate a small technical team in partnership with Product Owner(s) to assess requirements, conduct feasibility/impact analysis, design response, and develop/test/deploy software solutions. Platform Optimization based on researched Salesforce and BKMs Technical Debt Discovery and Remediation Efforts Understand business requirements in collaboration with project team and business stakeholders Deliver scope in collaboration with Product Owner and Stakeholders Develop customer portal user experience enhancements Plan and Conduct Unit, Functional and end-to-end integration testing Develop and adapt a team scrum model in partnership with the product owner(s)/project lead Develop custom solutions using Apex, Visualforce, LWC, and Flow Builder Configure and maintain Salesforce environments, including user management, security settings, and data integrity Optimize existing case management, opportunity management, customer portal, knowledge, and omnichannel routing Build and maintain both standard reports and dashboards as well as CRM Analytics dashboards, recipes, and datasets Create and maintain custom objects, fields, workflows, process builders, and validation rules Integrate Salesforce with third-party and enterprise applications using REST/SOAP APIs/Mulesoft or other middleware Develop Einstein Insights and Actions to optimize user adoption Provide ongoing user support, troubleshooting, stabilization, and system documentation

What you need:

Required Skills:

Strong hands-on experience with Salesforce platform (Apex, Visualforce, LWC, Flow Builder) Experience with CRM Analytics, dashboards, and data management Knowledge of Salesforce configuration - objects, workflows, process builders, validation rules Experience integrating Salesforce with external systems using REST/SOAP APIs or middleware (Mulesoft preferred) Understanding of Salesforce security model, data integrity, and environment management Strong experience in testing methodologies - Unit, Functional, and Integration Experience working in an Agile/Scrum environment Strong analytical and problem-solving skills Excellent communication and stakeholder management skills

Qualification:

Bachelor's or Master's degree in Computer Science, Information Technology, or a related field Salesforce Certifications (e.g., Platform Developer I/II, Administrator, or Application Architect) preferred

What we believe:
We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:
Through business, we will better the lives of those less fortunate than ourselves.

Integrity:
We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement


UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.


To support and promote the values of UST.*


Comply with all Company policies and procedures*

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Skills

Salesforce,Visualforce,Apex,LWC



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About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.