Job Description

Technical Lead - Microsoft Services

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Job ID:

Tec-ETP-Ind-1203

Location:

India,Pune,Remote

Job Title

: Technical Lead - Microsoft Services

Location

: Pune / Remote / Hybrid

Department

: Information Technology

Reports To

: IT Director

Employment Type

: Full-time

Job Summary:

We are seeking a proactive and highly skilled

Technical Lead - Microsoft Cloud Services

to oversee and manage the administration of our Microsoft cloud ecosystem. This role involves leading technical efforts and a small team (if applicable), supporting core platforms such as

Microsoft 365

,

Entra ID (Azure Active Directory)

, ,

Intune

,

SharePoint

,

Teams

, . The ideal candidate will combine hands-on expertise with strategic oversight to ensure secure, efficient, and modern cloud operations.

Key Responsibilities:

Technical Leadership & Oversight:

Lead end-to-end IT project lifecycle

, from initiation through deployment and support, using industry-standard project management methodologies. Collaborate closely with

business stakeholders

to gather requirements, manage expectations, and ensure alignment between technical solutions and business needs. With a focus on automation, AI integration, and collaboration platforms. Develop and maintain PowerShell scripts to automate administrative and operational tasks across Azure and Microsoft 365 environments. Manage cross-functional project teams, vendors, and third-party service providers to ensure successful project execution. Proactively identify risks, resolve issues, and escalate when necessary to keep projects on track. Develop and maintain comprehensive project documentation, including timelines, budgets, status reports, and technical specifications. Provide regular status updates to leadership. Promote and support a culture of

continuous improvement and learning

, actively contributing to knowledge-sharing sessions and mentoring junior team members. Ensure solutions adhere to security, compliance, and governance standards. Stay updated with the latest trends in cloud technologies, Microsoft certifications, and AI developments; actively pursue relevant certifications and training.

Endpoint Lifecycle Management

Design and manage endpoint deployments using Microsoft Intune and Autopilot. Create and deploy Configuration Profiles, Compliance Policies, and Conditional Access policies. Collaborate with the Information Security team to ensure devices comply with security policies and regulatory requirements. Automate software updates and ensure patch compliance for all endpoints. Work closely with Service Desk, Network, Security, and HR teams to ensure efficient user onboarding/offboarding.

SharePoint Online & Teams Administration

Configure, manage, and support SharePoint Online sites, site collections, and permissions. Design and maintain intranet, department/team sites, document libraries, metadata, and search configurations. Implement governance and retention policies using Microsoft Purview Compliance tools. Manage site provisioning, security groups, external sharing, and site lifecycle. Administer Teams policies, lifecycle, naming conventions, and guest access. Integrate Teams with SharePoint, OneDrive, and third-party apps for enhanced collaboration. Manage Teams templates, app permissions, and compliance settings. Provide Tier 3 support for issues related to Teams, SharePoint, and OneDrive. Use Power Automate and PowerShell to automate workflows and administrative tasks.

Technical Proficiency:

Expertise in Microsoft 365 administration - Microsoft Intune, SharePoint Online, Teams and Entra ID Advanced PowerShell scripting capabilities and Power Platform (Power Automate, PowerApps) for automation and administration Expertise in Microsoft Intune, Windows Autopilot, Entra ID, and Conditional Access. Strong experience with Windows, MAC, Linux, M365, and Endpoint Security tools. Familiarity with Apple DEP, Android Enterprise, and mobile OS management.

Soft Skills:

Excellent communication and presentation skills Outspoken and proactive in discussions and decision-making High degree of emotional intelligence, team collaboration, and stakeholder influence Eagerness to learn and apply emerging technologies

Preferred Experience & Qualifications:

12+ years of experience in IT, with 5+ years in a project leadership or senior technical role Experience working in hybrid or cloud-first enterprise environments Exposure to AI-powered tools and frameworks within Azure ecosystem Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 7+ years of experience in endpoint management, SharePoint & Teams administration. Strong hands-on experience with Microsoft Intune, Autopilot, Azure AD and Microsoft 365 Knowledge of PowerShell scripting for automation and reporting. Familiarity with Conditional Access, Defender for Endpoint, BitLocker, Group Policy, and mobile device management (MDM/MAM). Experience with macOS, Linux and iOS/Android management via Intune is a plus.

Preferred Certifications:

Microsoft Certified: Modern Desktop Administrator Associate (MD-102) Microsoft 365 Certified: Teams Administrator Associate * Microsoft 365 Certified: SharePoint Associate (MS-600 or relevant retired equivalent